
This past week I was happy to participate in another session of Minimal Quest. If you’ve never heard of it, the third Tuesday of each month two other professional organizers and I host this free, virtual meet-up to talk about various aspects of pursuing minimalism and getting organized. Last night our topic was, “What Your Professional Organizer Wants You to Know.” We had a lot of fun with this topic, and each of us shared five things we want you to know.
Since there was so much helpful information shared, I thought I would pass along the highlights here. I hope you enjoy them!
From Susan Lovallo of Clutter Solutions LLC.
#1. You may want the system you currently are using to work, but if you have called in a professional organizer, it probably doesn’t work.
Sometimes we are invested in a system (mentally, emotionally, financially), but it just isn’t working. In order to find a solution that does work, you need to be open minded to trying something new. It may be that you just need a few tweaks to your system. Alternatively, you may need to try an entirely new method. You may also need to let go of organizing tools you purchased that just don’t work for you. Be open to experimenting. Remember, there is no one system that works for everyone, and the goal is to find the one that works for you!
#2. You likely have too many or too much.
How do you know when you have too much? Here are a few clues:
- What you own doesn’t fit into your space.
- You have things you never use. (Even one thing you never use is too many!)
- You have things you don’t like (e.g., a gift you received).
- You have things that have gotten too old to be useful.
- You have items that expired years ago.
- Your car doesn’t fit inside your garage. Remember, your car is probably a bigger investment than other things you may be keeping in your garage. Leaving your costly car out in the elements in order to accommodate less valuable items inside the garage isn’t a great decision.
# 3. Organized people are busy too, but we are primarily busy with the present. Disorganized people tend to be busy dealing with the past (e.g., old belongings, old decisions, old issues, etc.).
A few other things to know about organized people:
- We are not perfect.
- We lose things too, although not as frequently, and we usually find them more quickly.
- We also have stress, but may be able to manage it with greater ease because our time and things are in order.
- We still need to get ready when company is coming over, but the process is much faster.
- We are able to do things we want to do because we are spending less time dealing with backlogged issues.
#4. When renovating and setting up systems, always be sure to measure and get a drawing.
- Think through all the details and measure twice. Susan shared a story of a client whose new closet designers did not take into account her husband’s height. The top rod was not installed high enough, and his shirts ended up hitting the lower bar. A big disappointment.
- Measure the size of the items that you want to put into a storage space to make sure they will fit. Another client of Susan’s had a new closet put in a home office. Unfortunately, the shelves were not deep enough to accommodate a ream of paper lengthwise. She ended up having to store the reams sideways, which wasted space she would have preferred to use for other things.
- Be sure file drawers are large enough. Builders often put in drawers that aren’t tall enough to comfortably hold hanging files and their tabs.
- Even if you are just “replacing the current design,” always get a drawing. This ensures that everyone is on the same page before construction begins.
#5. You may need “more than one Christmas tree.” By this, Susan explained that you may have a collection, like one of her clients who collects Christmas trees. Collections can be fun and rewarding. However, a collection stashed away out of sight is missing the mark. If you collect something, remember to:
- Display the collection (avoid layering items so everything can be seen).
- Rotate items on display if you can’t put them all out at once.
- Keep an inventory so you remember what you have, and if your collectables are valuable, keep track of each piece’s value.
- Purge any items you no longer love – you don’t need to keep something simply because it is part of a collection!
- Don’t tell people what you are collecting. Once the word is out, you can end up getting inundated by well-meaning friends and family.
Susan concluded by reminding all of us that every action you take counts. Every action moves you either forward or backward, so be mindful and move with intention.
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From Matt Baier of Matt Baier Organizing LLC
#1. Don’t buy supplies first.
I love Matt’s mantra “you have to prioritize to organize.” If you start organizing before decluttering and prioritizing, you risk creating an artificial limit or poorly functioning system. Always begin with intention. (Sounds like Susan’s last point… starting to see a theme here. )
Additionally, Matt reminded us that stores and websites draw us in with lighting and beautiful displays. They make it fun to dream of beautiful and organized spaces. Unfortunately, we can get drawn in and purchase products that aren’t what we really need (and can end up adding to the clutter).
#2. You are not paying your professional organizer to make you throw things out.
This is not what we do! I agree with Matt. In fact, I never tell clients to get rid of anything. Matt reiterated the importance of prioritizing over purging. The most important aspect of organizing is making decisions, not just randomly tossing things.
What professional organizers do offer is support and direction to help you make those decisions. We help you strategize. We also provide momentum and focus, both of which are critical to moving you to through to a successful conclusion.
#3. When you tell us that you have gotten rid of a lot of stuff already, we believe you!
You may have put a lot of energy into getting rid of things, and still feel completely disorganized. That’s because simply decluttering will not get you organized. In fact, heavy-duty purging, without a plan and without clearly identified priorities, can leave you feeling regretful. It can also give you a false sense of success: you look around and see a clear space, but without a plan for the future, it can quickly fall into disarray.
Professional organizers work with you to design systems are customized to your needs and that are sustainable. Sustainable systems have two characteristics:
- Appropriate structure, so everything can be put away and stay where it is supposed to be.
- Easy to maintain. Matt used the term “easy habit.” We focus on helping you find systems that you can perpetuate with a minimal amount of effort.
#4. There are many good options beyond “keep” or “toss.” For instance, you can:
- Donate to a charity
- Recycle
- Sell
- Repurpose
- Share with a friend or family member
- Store more remotely (i.e., so you can keep it, but it won’t be in your way).
#5. Don’t keep clothes in dry-cleaner bags.
The plastic films in which clothes arrive from the dry cleaner are packaging, intended to protect garments between the facility and your home. They are not intended for long-term use, primarily because they trap moisture. Moisture is bad for clothing. If you need to store a garment for an extended period of time, there are better, breathable options to keep clothes dust free.
Additionally, a closet full of dry-cleaner bags just looks messy and cluttered.
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From Seana (me)
#1. You should expect to spend time, every day, walking around and putting things away.
I say this so often I decided to make a shareable image of it.

No matter how fancy your organizing products or, or how beautiful your shelving is, the tools will not put things away for you. Every day you will take things out to use them. This is normal and appropriate, and even professional organizers have active items out and about. However, “living organized” means you have to schedule time to put things away. Unless you have a staff to do this for you, you might as well embrace this discipline.
#2. Staying organized is less about having the right tool (bin/box/container) and mostly about how you use it.
In other words, the tool often isn’t the problem. I have many clients who say, “Maybe if I just bought a different container, bag, tool, etc…” This is a nice idea, but you can’t really buy yourself a solution when it comes to organizing.
Admittedly, having appropriate tools and structures is critical. We can’t be organized without them! At the same time, the nuts and bolts of organizing is setting up tools with specific purposes that we then use in predictable, sustainable ways. Failure to “keep up with the system” will result in disorganization and chaos, regardless of how great the tool is.
#3. It doesn’t take much to discourage us from using our storage systems.
Even small “hurdles” are enough to keep us from putting things away, so we want to make our storage as easy as possible. A “hurdle” can be a variety of things, such as:
- Lids that are a hassle to remove
- Not having a trashcan nearby
- Hangers (few people like hanging items on hangers)
- Crowded spaces into which it is difficult to fit things
- Stacked bins, especially when we need to access the bin on the bottom
- Storage that is too high, too low, or otherwise difficult to access
When we encounter an organizing “hurdle,” our habit is to just stash our belonging near where it belongs. For example, we leave a clothing tag on the closet shelf rather than walking to wherever the trashcan is and throwing it away. Or, rather than moving the stack of boxes to put an item away in the bottom box, we “temporarily” stick it on the top of the stack of bins. We tell ourselves that we will come back later to put it fully away, but then we never seem to get around to it.
If you find you aren’t using your organizing system, there is probably a hurdle that is interfering with your good intentions. See if you can identify it, and then focus on cultivating a process that is easy to use.
#4. Maximizing the efficiency of your “prime real estate” matters.
What is prime real estate? It is the space you can access without too much effort, such as:
- The desk drawers you can reach without getting up out of your chair
- The kitchen drawers at waist height
- Hooks that you can easily reach
- Closet rods that can be used without stepping on a stool or reaching behind a wall
- Shelves between eye and knee level
- Storage locations near the door where you enter your home
These spaces are “sacred,” meaning they should be reserved for the items you use daily, or at least weekly. Don’t clog these spaces with things like memorabilia, out of season supplies, old tax paperwork, broken objects, dressy shoes you rarely wear, etc.
#5. It is critical to prioritize and plan if you want to be productive.
A long list of projects that you “hope to get to” is not a plan. Many people have unrealistic expectations for their day, listing far more than they can actually accomplish. As a result, they end up feeling dejected when the day ends, and many incomplete tasks remain. Alternatively, some people avoid setting aside time to plan, and therefore end up reacting all day long. Clarifying priorities, and planning the day around these, is critical for productivity.
You can see more of my thoughts on how to successfully plan your day here:
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If you would like to see the whole webinar, it is available in our group on Facebook. All are welcome to join us!
Did any of these resonate with you?


OOOOOOOH…..amazing information. I’ve probably done all of the “Don’t Do This” activities as I’ve downsized 3 times in 11 years!!!!!!! And I’ve learned from my over enthusiasm. Thank you.
Three times in 11 years is a lot! There is always learning in the process, right? Good for you doing all that work, Jan. I hope you feel good now, about both your stuff and the your home!
Love all these ways that we are professionals want to drill down to the most critical information for our clients. All of these resonate with me and especially your #1 which is scheduling time to put away and reset makes all the difference.
My “what you need to know” is this. Give yourself grace when things, routines and time don’t work perfectly. Start again tomorrow and tweak your systems as needed.
Love that you lead with grace! We all need it, with so many endeavors and for so many reasons. For example, I need grace today after watching my daughter’s dog all weekend, with whom I don’t sleep particularly well. So starting this day off ready for a nap! We won’t hit it out of the park every day, but that doesn’t mean we should give up. A trainer I like on Youtube says “Breathe, don’t leave.”
I love all of this, amazing information given by the experts. The best one is “Remember, your car is probably a bigger investment than other things you may be keeping in your garage. Leaving your costly car out in the elements in order to accommodate less valuable items inside the garage isn’t a great decision” as most clients don’t see it this way but it’s a perfect example.
Thanks Seana.
I thought that was a great thought that Susan shared as well! We keep boxes of junk and let our expensive cars sit in the snow!
Really, really love the comment that being organized is 90% walking around and putting things away. Or as Diane Quintana says, “Don’t put it down. Put it away.”
Having the right storage containers and systems is also huge. If the container is not easy to access, then you will not use it.
Even we don’t use those containers that are difficult, right? I don’t know, but it seems like a herculean task to put things away in a box at the bottom of a stack LOL!
I love ALL of the advice! You three are amazing, and I love how you formed and kept this group going.
A few nuggets that stood out…
Susan said, “Every action you take counts.” How true that is. And every action you don’t take can count, too.
Matt said, “Don’t buy supplies first.” So many of my clients have a considerable amount of organizing products before meeting them. Sometimes, they are sitting and waiting for a purpose. Other times, they are being used, but not so effectively. I agree with Matt that editing and planning before purchasing supplies makes a lot of sense.
YOU (Seana) said, “Small hurdles are enough to keep us from putting things away.” Maintenance is an essential part of the organizing process. You mentioned how 90% of the time we spend organizing is ‘walking around’ to return things to their homes. Identifying and tweaking those hurdles can turn maintenance challenges into successes.
We had so much fun putting that together. We knew we might overlap, so each of us popped up five ideas to a Google sheet. I think we could have gone on longer. I love sharing wisdom both within the organizing community and beyond!
Susan’s comment “You likely have too many or too much.” brought to mind a friend who asked me to help her unpack after moving from a townhouse to an apartment when her kids left home, saying she needed my expertise (I was still working as a PO at the time). She had a TON of everything: paper products, plasticware – and don’t get me started on the fridge magnets! – and couldn’t seem to accept that not only did she not have room to store all that stuff, but it would take her forever to use it all up. It was a very challenging situation!
That sounds like a situation that required delicacy. Sometimes, what seems quite obvious to those of us who are “spatially oriented,” i.e., that not all these things will fit, can be difficult for others to grasp. You can use the paper products and natural declutter those, but what did you end up doing with all the fridge magnets?
These are such great comments. Your mastermind group sounds like fun! One of the comments that struck me is from Matt – I love that he talks about prioritizing and planning. I spend time talking with my clients about their intention for the space. How they want to use it will influence what is kept in that area. Like you I never tell my clients they must dispose of something. I know that is something many people expect a professional organizer to do but I don’t know any professional organizer who does that.
I don’t know any professionals who do that either. We know better, right?
Just today I was working with a client and we spent a lot of time walking around her home and talking about priorities. We devised a general plan for the whole house, and now we will shift to execution. It feels good to know where you are going with project. Otherwise, we might end up in the wrong place!
Such great tips!! I especially love your quote about having to constantly put things back in their place. It’s so true.
There’s just no way around that one, right Jana?
I love these tips and have said them at least a few times throughout my many years of organizing homes and businesses. I love the idea of rotating the collections and not telling people you are collecting something. And, they don’t need to buy supplies first. I’ve said this so many times I lost count. Usually, people have already attempted to organize but failed, so they probably have items we can repurpose in their homes. Thanks for sharing these important reminders, Seana.
Like you, I find that clients often have plenty of organizing projects that were purchased at some point in the past with good intention. I always suggest we “shop the house” before we head to the store to get new. Even if the style is out of date, we can functional first, and then tweak the appearance.
I went into this expecting to find a handful of useful concepts, but I’ve said EVERY ONE OF THESE THINGS to my clients. I say them all, all the time. Yes, we believe you’ve decluttered some things already. No, there’s no such thing as set-it-and-forget-it. (I explain that it’s like bathing; you have to keep up with it every day!)
I love that all the advice is complementary; yes, you probably have too much stuff, but no, I’m not going to make you give it away. The point is to help the client identify the priorities, and they come to the realization that they need to set it free (to a variety of new home options) all on their own.
But I stopped in my tracks at Susan’s #3. Yes, we organizers also have all of these issues, but we are focused on the present (or the future) rather than the past. It’s true in organizing and productivity; the past is useful for showing us trends, but not for guiding our next steps.
This post was more than worth the price of admission! Wow!
I also completely resonated with Susan’s #3.. we have the same challenges, but they are “lighter” because they are limited mostly to what is happening in the now. I thought she did a great job of helping us to see that the weight of the past takes over our ability to function in the present. Like a true/physical weight we have to carry around to everything we do today.
It was a great session, and I was scribbling notes as the other spoke LOL! We all agreed that we have said these things.
I loved all of these hints. My favorite was the “to do”list. I am guilty of listing too many and feeling like a failure for not getting them done. Time to adjust. Thanks.
A shorter list is easier to accomplish, right Dianne?
Having you, or a New England based PO that you trust over here would be amazing. I need someone to give it to me straight.
If you really want to talk to a PO, message me directly and I’m happy to set up a call with you! I always offer a free consult, and we might be able to Facetime some strategies. 🙂