Have you thought about trying to sell some items you no longer want? Does the process feel intimidating? I always tell clients that selling requires work. Whether you do it yourself, or hire someone else, it will take some time and effort to get your belongings marketed, sold and delivered.
Recently I asked Lisa Bregman-Burba, an independent reseller who owns and operates LBB Global Consignment & Sales, if she would talk with me about her services. I’ve enjoyed working with Lisa in recent years, and as many people wonder how to go about selling their items, I thought I would share some of our conversation.
What exactly is it that you do?
My company, LBB Global Consignment & Sales, provides professional consignment & estate sales services. We have expertise in an array of categories and help clients maximize returns on their investments in luxury goods, consumer products and vintage collectibles.
If someone calls you, what does the process look like?
First, a Merchandise Coordinator will come for a complimentary assessment and market evaluation. If a client decides to consign with us, we pick up the items and complete every needed action from that point forward, from photography to marketing, to sales and shipping.
For those who have a lot to sell, we also offer Estate Sale services.
What makes my company so special is that if an item does not sell, my services are free, and it will be returned to the client at no additional charge or donated to their favorite charity.
How did you get into the business of selling things?
I am an only child and when both of my parents passed away I was overwhelmed with an entire household of things that I didn’t know what to do with. My cousin mentioned selling on ebay. After much success, one of my friends asked me to sell a pair of shoes for her. Once they sold she wrote a special thanks on my Facebook wall and all of a sudden people started contacting me to do the same for them. That is when I realized there was such a demand for my services, so I founded my company.
What do you find are your “hot sellers”?
First of all, I encourage people to keep the original boxes from their purchases, because it will increase its value right away. For instance, I sell a lot of Christian Louboutin shoes. If my client also has the box and dust bag for them, it will add an additional $30 to the selling price.
We also sell a lot of collectables that had a limited amount of production from the manufacturer. I personally love history, so doing extensive research on these pieces is a passion of mine, which yields a higher selling price.
The largest trending product is cellphones which sell quickly, even the broken ones, because people buy them for parts.
What possessions do people think are valuable, but actually are not?
For starters, people assume that if an item is old, it must be valuable, which a lot of the time just isn’t the case. There is an over saturation of common vintage items on ebay, which brings their value down.
There were many companies such as the Franklin Mint that gave the consumer a false sense of thinking their products were investments, spurring many people to collect them. Unfortunately, even decades later, some of these so-called “collectables” have declined in value from their original purchase price.
Another surprise to my clients comes when they want to resell high-end luxury products. I hate breaking the news that no matter how much was spent on them initially, their value will drop substantially when we go to resell them.
What should people know before trying to sell something on their own?
Consumers want a seller with the highest buyer rating, which is challenging when you first start out. I currently have 1,152 positive feedback comments. I am also a Top Rated Plus Seller, which increases a buyer’s confidence that my company is reputable.
People also don’t realize that there is a lot more to selling than just taking a picture with a selling price. There are many other challenges involved such as:
- Restoration of vintage pieces
- Market valuations
- Customer service
- Handling of payments and non-payments
- Packing, especially with fragile items
- Shipping and, if necessary, dealing with returns
A lot of clients contact me after they realize this, and hire me because they don’t want the hassle of doing it by themselves.
My company also offers individual tutoring where we teach them how to be a successful seller too.
Where do you provide your services, and how can people contact you if they want more information?
Generally, we work throughout Fairfield County, CT and Northern Westchester County, NY. However, we have traveled several hours to meet new clients when they have something special to sell.
Anyone can get more information on my website, LBB Global Consignment & Sales, or call me at (203) 428-7954.
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Have you ever wanted to sell an item but got stuck in the process? Would you consider using a reseller?